Refund policy

Return & Refund Policy

Last Updated: July 15, 2026

At TECH HUB, we are committed to providing a reliable shopping experience. This Return & Refund Policy explains how return, refund, and replacement requests are handled for purchases made through our store.

Return and Refund Eligibility

Return, refund, or replacement requests may be considered for eligible cases, including:

- Damaged products received during delivery
- Defective or non-functioning products
- Incorrect products received
- Missing items from an order

All requests are subject to review and approval.

Request Process

Customers must contact TECH HUB within 7 days of receiving their order if they experience an issue.

To help us evaluate the request, customers may be required to provide:

- Order number
- Description of the issue
- Photos or videos showing the problem
- Any additional information required for verification

Approval Requirement

All return, refund, and replacement requests must be reviewed and approved by TECH HUB.

Where applicable, approval from our fulfillment partners or suppliers may also be required before any return, refund, or replacement can be processed.

Returns sent without prior approval may not be accepted.

Refunds and Replacements

Once a request has been approved and verified, TECH HUB will determine the appropriate solution, which may include:

- Refund
- Replacement
- Other suitable resolution

Refunds will be processed through the original payment method used during purchase. Processing times may vary depending on the payment provider.

Non-Eligible Requests

Returns or refunds may not be approved for:

- Change of mind after purchase
- Incorrect use or handling of products
- Damage caused after delivery
- Products modified or altered by the customer
- Requests without sufficient information or verification

Supplier and Fulfillment Partners

Some products sold through TECH HUB may be fulfilled by third-party suppliers or fulfillment partners.

Certain return, refund, or replacement decisions may depend on the policies and approval processes of these partners.

Order Cancellation

Cancellation requests should be submitted as soon as possible after placing an order.

Once an order has been processed or shipped, cancellation may not be possible.

For any return or refund questions, please contact us:

TECH HUB
Email: thebusinessgalaxy07@gmail.com